Service Description

A specialist remotely cleans your OS, removing unnecessary software, enhancing your browser, updating/upgrading the OS (extra charge for upgrades), installing security software (excluding cost), and boosting your system’s performance. Our service involves optimization, deleting unwanted programs and shortcuts, tailoring start-up items and services for your convenience. We'll update your operating system with critical patches and set your preferred web browser as the default, adjusting the home page and search engine. Outdated browser plug-ins will be removed, and new ones installed upon request. We will also activate and register your security software (purchased separately). Additional tune-up activities will be undertaken as needed. This service, provided remotely by a specialist, focuses on system enhancement and upgrades, not covering OS troubleshooting or virus removal.

Cancellation Policy

Services Policy: - Services can be booked via our website, phone, or in person. - Payment can be made online or in person, either at the time of booking or upon service completion. - Booking confirmation does not require immediate payment, but full payment must be completed upon service completion. Cancellation and Refunds: - You may cancel or change your appointment up to 48 hours before the scheduled time without penalty. - Cancellations or changes made less than 48 hours before the appointment will result in a forfeiture of the full payment. - In the case of cancellation by us due to unforeseen circumstances, you will have the option to reschedule or receive a full refund. No-Show Policy: - Failure to attend your scheduled appointment without prior notice (no-show) will result in the forfeiture of the full payment. Rescheduling: - Appointments can be rescheduled up to 48 hours before the scheduled service time, subject to availability. Late Arrivals: - Clients arriving late for an appointment may have their service time reduced or may need to reschedule, with the full cost of the service charged. Workmanship Guarantee: - We guarantee the quality of our work and will address any service-related issues reported within 30 days of the service date at no extra cost. Liability: - We are not responsible for any pre-existing issues or damage to your property or equipment that are not directly caused by our service. Privacy: - Client information will be handled with confidentiality and will not be shared with third parties without consent, except as required by law. Acceptance of Terms: - Booking a service with us signifies acceptance of these terms and conditions. Changes to the booked service or these terms must be agreed upon in writing. Contact Information: - For inquiries, cancellations, or rescheduling, please contact us at support@techeasesolutions.com.mx.

Contact Details